YOUR NEXT-ACTION LISTA little less chasing.
Start with the next step. The reason is right beside it.
Recorded as unpaid£6,190.00across 4 invoices
+These are your records, not a live bank balance.
4 invoices · Last checked dates stay visible
01£2,400.00Due 2 Sep 2026
You need to actNext actionAsk for approval of two extra visits.
Action owner You
Open invoice BasisYour invoice lists 12 visits. The purchase order covers 10. No approval for the extra two is in the records.
Source 02£1,850.00Due 8 Sep 2026
Customer needs to actNext actionAsk the site manager to confirm the work was received.
Action owner Customer · site manager
Open invoice BasisThe accounts team says the site manager has not recorded receipt of the work.
Source Clarify the issueNext actionAsk whether the invoice is recorded and what is holding it up.
Action owner You
Open invoice BasisThere is no customer reply recorded. The payment due date alone does not explain a delay.
Source 04£1,260.00Due 10 Sep 2026
Payment promisedNext actionCheck your payment record on 18 September.
Action owner You · on 18 Sep
Open invoice BasisThe customer says the invoice is in the 18 September payment run.
Source